Privacy Policy

Effective Date: July 15, 2025
Website: Diminished Value of Washington

At Diminished Value of Washington, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, and mailing address

  • Vehicle Information: Year, make, model, VIN, repair history, and accident details

  • Form Submissions: Information you provide through contact or estimate forms

  • Technical Data: Your IP address, browser type, and activity on our website

2. How We Use Your Information

We use your information to:

  • Provide accurate diminished value estimates

  • Respond to inquiries and provide customer support

  • Deliver appraisal reports and claim guidance

  • Improve website performance and user experience

  • Comply with legal or regulatory requirements

We do not sell or rent your information to third parties.

3. Data Security

We use secure technologies and practices to protect your personal information from unauthorized access, misuse, or disclosure.

4. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience and analyze site usage. You may disable cookies in your browser settings at any time.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Update or correct your information

  • Request deletion of your data (where legally permissible)

  • Opt out of marketing or follow-up messages

To request any of the above, please contact us directly using the information below.

6. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with the updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📞 (971) 666-1646
📧 Nico@totalloss.com